Technical issues with Citadele payments

Incident Report for Montonio

Resolved

The issue has been resolved and payments are stable since yesterday 30.11.2022 17.20 EET. Thank you for your patience.

Posted Dec 01, 2022 - 08:08 UTC

Investigating

Dear partner,

We are currently experiencing issues with Citadele payments in all Baltic countries caused by a service disruption in the bank system. Citadele is investigating the issue and will deploy a fix as soon as possible. We apologize for any inconvenience this may cause and will notify you once the issue is resolved!

We will keep you updated on the matter. Thank you for your patience.

Posted Nov 30, 2022 - 13:28 UTC

This incident affected: Payment methods (Estonian bank links, Latvian bank links, Lithuanian bank links).