Technical issue with processing all payments

Incident Report for Montonio

Resolved

This incident has been resolved.

Posted Jul 28, 2026 - 13:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 28, 2026 - 12:53 UTC

Investigating

Dear partner,

We regret to inform you that Montonio service is experiencing an outage as of 15:38 EEST. During this time, we are experiencing issues processing all payments.

We're pleased to inform you that our technical team is already identifying and resolving the issue. Service will soon be fully operational.

We apologize for any inconvenience this may cause!

Posted Jul 28, 2026 - 12:51 UTC

This incident affected: Montonio platform (API gateway).