SmartPosti pickup points temporarily unavailable in EE and LT

Incident Report for Montonio

Resolved

Earlier today, some SmartPosti pickup points in Estonia and Lithuania could not be selected at checkout, and shipments referencing them failed to register. The cause was an incomplete pickup point list returned by SmartPosti's API, which our system reflected as inactive pickup points. SmartPosti has resolved the issue and all affected pickup points are usable again. Orders that failed during the incident can now be retried.

Posted May 05, 2026 - 10:30 UTC

This incident affected: Shipping service.