Technical issue with payments

Incident Report for Montonio

Resolved

This incident has been resolved.
Posted May 13, 2026 - 09:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 13, 2026 - 08:49 UTC

Investigating

Dear partner,

We regret to inform you that our service is experiencing an outage as of 10:27 EEST. During this time, we are experiencing issues with payments.

We're pleased to inform you that our technical team is already identifying and resolving the issue. Our service will soon be fully operational.

We apologize for any inconvenience this may cause!
Posted May 13, 2026 - 07:48 UTC
This incident affected: Montonio platform (API gateway).