Technical issues with Citadele payments

Incident Report for Montonio

Resolved

This incident has been resolved.

Posted Apr 22, 2026 - 13:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 22, 2026 - 11:19 UTC

Investigating

Dear partner!

We are currently experiencing issues with Citadele payments caused by a service disruption in the bank system. Citadele is investigating the issue and will deploy a fix as soon as possible. We apologize for any inconvenience this may cause and will notify you once the issue is resolved!

Posted Apr 22, 2026 - 09:57 UTC

This incident affected: Payment methods (Estonian bank links, Latvian bank links, Lithuanian bank links).